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Eurécia : Frequently Asked Questions
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Eurécia Web softwares management > F.A.Q. |
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Frequently Asked Questions
 Questions
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Trial 30 days
Immediate & free
without commitment !
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Quotation
Immediate & free
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Answers
 What is the delay to activate a new account on the platform?
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Setup usually lasts from 1 to 2 weeks, a few weeks maximum depending on your company size and organization particularities.
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How are secutity and confidentiality data guaranted?
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All technical and legal means are used to be sure that access and data confidentiality and security are preserved.
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What are the pre-requisites to access the platform?
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You only need to get a web connection and a browser such as Internet Explorer or Firefox running on a Windows, Linux, MacOS or Unix environment to be able to access to all the tools and services subscribed.
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In what language is the platform available?
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By default, the platform is available in French, English, German, Italian and Spanish. On request, we can also translate the interface in any other languages (Chineese, Arabic, ...).
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Assistance and support in case of problem?
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Would you encounter any problem or need more detailed information, EURECIA team and its Network of Partners are there to support you from Monday to Friday, 8am tp 7pm. We invite you to contact us thru from page Contacts .
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Authorized modes of payment?
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Payments can be done by bank transfer or automatic monthly standing orders.
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Is it possible to customize the interface look&feel?
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Yes, the look&feel of the platform screens can be customized to match your own graphical identity (colors, images, logo). Please contact us for more information.
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Possibility to resell EURECIA offer?
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A « Partnerships Program » entirely dedicated to companies that wish to resell EURECIA services & products all over the World has been set. Click on the link Become a Partner for any further information about this program.
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